Student Services shares the College�s educational mission by promoting students� success both in the classroom and in meeting their educational and career objectives. To accomplish this goal, Student Services� programs provide essential and comprehensive services for student outreach, retention, and transition.
The Office of the Vice President for Student Services coordinates and provides direction and leadership to the College's Student Services programs.
Diploma Production
Outsourcing diploma production has created efficiencies in the VPSS office.
Even though the survey results clearly demonstrate that the Vice President for Student Services Office is meeting its SLO objectives, there is always room for improvement. Our office will continue to seek opportunities to increase our understanding of student concerns or issues and the inappropriate behaviors that are oftentimes the result. Additionally, it is important to keep up-to-date on current legislation as it definitely impacts students and plays a significant role in their wellbeing and success. Having a better understanding of the concerns and issues our students face, along with keeping current on legislative changes, will ensure that our office is well-equipped to provide the best possible assistance to those who need help and/or guidance. Whether students come into our office for general assistance or to deal with a disciplinary infraction, we will continue to ask these students if their issues have been addressed appropriately by our office staff to make sure that we are meeting our SLO objectives.
The Office of the Vice President for Student Services supports the College to meet the Vision for Success goals by coordinating, providing direction, and supporting all Student Services programs to increase student course completion, persistence, degree and certificate completion and transfer rates to other institutions of higher education.
The Office of the Vice President for Student Services supports the Strategic Direction and Priorities of the College through its coordination and direction that is provided to the College's Student Services programs. The Vice President for Student Services Office has oversight with respect to ensuring compliance with Title IX, VAWA, and 504. The Vice President's Office helps to maintain a safe and equitable learning environment for all students.
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The Vice President for Student Services will:
Continue to provide support, direction, and leadership to Student Services departments and programs.
Continue to provide examplary customer service to students, faculty, and staff.
Continue to provide a safe learning environment for students, faculty, and staff.
Strategy 1 - Provide Consistent Support and Direction for All Student Services Departments
Ensure that the Student Services programs have the resources and support needed to meet their missions and to accomplish the objectives in the Strategic Direction to the maximum extent possible given the financial resources provided by the state and the District.
The Vice President for Student Services meets with his Leadership and Management Teams on a regular basis to identify and address issues and concerns, help guide and provide support, keep team members up to date on new legislation and District priorities and/or challenges.
The Vice President for Student Services Office provides support to staff, faculty, and students to help ensure a safe learning environment for all.
Strategy 2 - Customer Service
The Vice President for Student Services Office strives to provide exemplary customer service to students, faculty, and staff.
To help ensure students are as successful as they can be, the Vice President for Student Services Office will do the following.
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| Original Priority | Program, Unit, Area | Resource Type | Account Number | Object Code | One Time Augment | Ongoing Augment |
| Description | Supporting Rationale | Potential Alternative Funding Sources | Prioritization Criteria | |||
| 1 | Vice President for Student Services | Operating Expenses | 11.000.700.1.645000 | 55100 | $0.00 | $8,000.00 |
| Diploma Production and Delivery to Graduates Directly from Vendor | Diploma production (initial and reprints) is a very time intensive task. The Vice President's Office researched outsourcing the production of our diplomas in Spring/Fall 2018. A company was selected that enabled us to have diploma templates created and maintained that are industry standard. Further, this company ensures that each diploma printed is exemplary - no flaws! This has saved the Office of the Vice President's staff numerous hours of staff time. After having this company produce our diplomas over several cycles to date, we have determined that this company produces an exemplary product; thus, in order to create further efficiencies in the Vice President's office and in Admissions and Records, we want to have this company directly mail diplomas to students. Currently, the District covers the cost of mailing diplomas; consequently, the postage is not a new expense to the District; it is a shift of where the expense is allocated. |
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